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How can we help?

Statler College ITS provides support for WVU-managed devices, software, and card locks. We are happy to assist with purchasing IT equipment that will fit your needs. Our knowledgeable team is ready to assist!

What We Do

The College's Information Technology department provides on-site support for hardware and software issues in College computer labs, classrooms, and offices; maintains a high-speed local area network and wireless network; provides technical support and troubleshooting; and upgrades and replaces equipment on a regular basis. We prepare and assist our student technicians for their post-graduation careers, by providing them valuable IT experience and skills. Please visit Handshake to apply to join our team!

OUR SERVICES

Computer hardware including a keyboard

Hardware and software support

Employee with a headset on taking a call

network registration / support

Employee typing on a laptop

self-help portal

Employee looking at another person on a computer screen

Schedule a Webinar

Employee using a card key

CARD LOCK SERVICES

Employee using a door key

DOOR KEY SERVICES

STUDENT PC REQUIREMENTS

Standard Minimum Requirements


  • Operating System (OS): Windows 11
  • Central Processing Unit (CPU): 12th Gen i7 or 7000 series Ryzen
  • Graphics Processing Unit (GPU): Nvidia 3060 or RX 6600
  • RAM: 32GB DDR4
  • Storage: 1TB SSD

Enhanced Requirements


  • Operating System (OS): Windows 11
  • Central Processing Unit (CPU): 14th Gen i7 or 9000 series Ryzenn
  • Graphics Processing Unit (GPU): Nvidia 4060 or RX 7700
  • RAM: 32GB DDR5 or more
  • Storage: 1TV NVMe

Although there are other brands with similar specifications, the Statler College IT support team has identified potential issues with technologies like virtualization, which could interfere with the proper functioning of VMs or software environments, even if the features appear to be compatible. For the best chance of receiving support for personally owned student devices and Engineering software, it is recommended that students have the following:

  • Dell XPS 13, 14, 15, & 16
  • Dell Precision 3490, 5680, 7680, & 7780 Workstations

Apple’s macOS and iOS devices, such as Macs, Macbooks, and iPads, do not meet the necessary requirements for Statler College academic programs due to software compatibility, OS requirements, or virtualization performance.

The Statler College IT office recommends considering extended warranties to protect student's devices. While the IT team is readily available to assist with some software-related issues, hardware support depends upon the coverage provided by device warranties through the manufacturer or vendor.