Welcome to the Information Technology Support site for the Benjamin M. Statler College of Engineering and Mineral Resources. Our staff is here to assist you with your information technology needs.
If you need immediate support, call our Help Desk at
About Statler Information Technology Systems
The College's Information Technology department provides on-site support for hardware and software issues in College computer labs, classrooms, and offices; maintains a high-speed local area network and wireless network; provides technical support and trouble-shooting; and upgrades and replaces equipment on a regular basis.
- Responded to Central administration request for "provide the total number of computers available for students to use for a college guide survey" with: At Statler College we support and have available a total of 664 desktop computers and 25 laptops dedicated for student use.
- As of February 2015, Statler ITS has processed over 10,800 helpdesk tickets. These numbers do not include the number of answered helpdesk calls that did not require a follow-up and do not reflect the number of request for immediate needs in a classroom or during a presentation.
- Working with Information Security Services to identify key personnel and perform SSN scanning for data loss prevention.
- Worked with Information Security Services to identify personnel with EBO responsibilities and perform scanning for credit card data for data loss prevention.